Privacy Policy

Privacy Policy
Effective Date: 2/1/2025
Speen Family Dental ("we," "our," or "us") operates www.speendental.com. Your privacy is important to us, and this Privacy Policy explains how we collect, use, and protect your information. This policy also outlines our compliance with 10DLC regulations for SMS communications.By using our Site or services, you agree to the terms of this Privacy Policy.
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1. Information We CollectWe may collect the following types of information:a. Personal Information- Name  - Email address  - Phone number (for appointment reminders, confirmations, and communication)  - Mailing address  - Payment details (for billing purposes)b. Non-Personal Information- IP address  - Browser type and version  - Cookies and usage data (e.g., pages visited, time spent on the Site)c. Health Information- Medical and dental history (submitted via forms or during consultations)
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2. How We Use Your InformationWe use the information collected for the following purposes:  - Scheduling appointments and sending reminders (via email, SMS, or calls).  - Responding to inquiries or providing customer support.  - Sending important updates, promotions, or notifications (with your consent).  - Complying with legal and regulatory requirements.
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3. 10DLC Compliance for SMS CommunicationsIf you opt to receive SMS communications from us:  a. Message ContentWe may send you messages regarding:  - Appointment confirmations or reminders.  - Follow-up care instructions.  - Important updates related to your dental care.  b. ConsentYou must provide explicit consent to receive SMS messages from us. You can opt-in by checking the appropriate box on our forms or confirming via text message.  c. Opt-OutYou can opt out of SMS communications at any time by replying with "STOP" to any message you receive from us. Once you opt out, you will no longer receive SMS messages unless you re-subscribe.  d. Messaging RatesStandard messaging and data rates may apply. Please check with your mobile carrier for details.
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4. How We Share Your InformationWe do not sell, rent, or share your personal information with third parties except as described below:  - Service Providers: We may share your information with third-party vendors who assist us in operating our Site or delivering services (e.g., SMS messaging platforms, payment processors).  - Legal Compliance: We may disclose information as required by law or to protect our legal rights.
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5. Your Rights and Choices a. Access and Updates  You have the right to access and update your personal information. Contact us at [Insert Contact Email] to request changes.   b. Opt-Out  You can opt out of marketing emails by clicking the "unsubscribe" link in our emails. For SMS, reply "STOP" to any message.  c. Data DeletionYou may request that we delete your personal information, subject to legal or regulatory retention requirements.
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6. Cookies and Tracking TechnologiesWe use cookies to enhance your experience on our Site. You can disable cookies in your browser settings, but some features of the Site may not function properly.
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7. Data SecurityWe implement industry-standard security measures to protect your information, including encryption and secure servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's PrivacyOur services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
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9. Third-Party LinksOur Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites.
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10. Changes to This PolicyWe may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
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11. Contact UsIf you have any questions about this Privacy Policy or how we handle your information, please contact us at:
- Phone: 617-523-4444
- Email: smile@fhdental.com
- Address: 177 State St, Boston MA 02109

By clicking “submit” I provide my electronic signature as an indication of my intent to speak with a Dental specialist. I understand that this is a solicitation for dental plan options and expressly consent to this website’s Privacy Policy, Terms of Use and receive marketing & telemarketing contact, including cellular phones, via automatic telephone dialing system, artificial/pre-recorded messages (including pre-recorded messages using soundboard technology), email, direct mail and/or text message from Faneuil Hall Dental Associates at the telephone number, address and email address I have provided. This authorization overrides any previous registration on a federal, state or corporate Do Not Call registry or any privacy or solicitation preference you have previously expressed. I understand that my consent to receive communications in this manner is not required as a condition of purchasing any goods or services and my consent can be revoked at any time
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This Privacy Policy complies with applicable laws, including 10DLC regulations, ensuring transparency and protection for your personal information.